Training and Coaching for Organizations

Organizations want committed, engaged, self-motivated employees who deliver great work and work together well; employees want to feel they are growing, being developed, and being valued and appreciated. Jen Frank Coaching is pleased to provide training that benefits and meets the needs of both employees and their organizations.

Jen partners with organizations to offer ongoing opportunities for personal and professional development with a concentration on leadership and personal responsibility — all with a focus on creating committed employees, developing high-functioning teams and maintaining healthy cultures.

Through coaching and training with Jen, people gain self-awareness (central to great leadership), develop a variety of new skills, increase their personal responsibility, improve their communications, and become more engaged employees and team members. All training is designed to be interactive (so it’s memorable and fun) and immediately usable by the participants (so it’s worth the investment of their time).

While everyone can benefit from the training described below, it can be especially helpful for:
Teams – Everyone wants high-performing, effective employees — especially ones who work well as part of a team and are committed to both the team’s success and their own.
New employees – New employees need to take responsibility (i.e., be the CEO) for their development and career as well as understand themselves and how they show up for their team and organization.
New managers – High performers are often promoted, finding themselves in charge of staff for the first time in their careers, but with little or no training. New managers need additional skills and to commit to the performance and success of their entire team.

The training described here is only a starting point; it can be mixed-and-matched and tailored to meet your organization’s specific needs. It can also be enhanced in combination with one-on-one coaching, allowing people to deeply integrate what they learned during training as well as discuss anything they did not wish to share with the group.

Keirsey Temperament Sorter II (KTS-II) Assessment and Workshop
Personality is made up of two things: temperament (innate) and character (developed/personal choice). Using the Keirsey Temperament Sorter, an incredibly accurate and useful tool, people receive a detailed report about their temperament and type. In the training they learn about all four temperaments (Guardian SJ, Artisan SP, Idealist NF, and Rational NT) and gain awareness about their natural tendencies, communication and action styles, talents, motivators, self-image drivers and more. The KTS-II helps team members understand themselves and one another; it shows that we don’t all think the same way and that those differences are actually a good thing. It also provides a way for team members to discuss differences that isn’t personal (i.e., have a conversation about the temperaments, rather than each other).

100% Responsibility
While people have natural temperaments, they also have free will and are responsible for their actions. Picking up where Keirsey leaves off, we discuss personal choice with the emotional intelligence concept of 100% responsibility (i.e., I have zero control over the people and events in my life, but I have 100% control over how I choose to respond). In the training, we consider  how personal responsibility affects our interactions with others and how we manage ourselves.

Aligning Values, Vision and Mission
When people know their values (i.e., what’s most important to them), they have self-awareness that is critical to their leadership, their commitment to their organization increases, and they have an essential decision making tool. In this training, each participant determines their personal values, and then we consider their alignment with both the other team members’ and the organization’s values. Employee engagement is maximized when people know how they fit, and it’s critical for people to understand the discomfort that arises when there are values mismatches. Adding in vision (i.e., what’s possible) and mission (i.e., purpose) provides employees additional self-awareness, direction and personal development as well as giving them the opportunity to consciously align themselves with the organization.

Leadership and Coaching Skills
All employees can benefit from a discussion about leadership: what it is, how each of us leads (even if it’s “from the side of the table”), what the difference is between management and leadership, and when each is appropriate. We also introduce the coaching-style of leadership (also known as authentic or servant-based leadership) in which the leader’s role is to empower the team around a shared purpose. In addition, this training includes instruction and practice of key coaching-style leadership skills: listening, asking empowering questions, and providing acknowledgment and feedback. This training provides the tools for individuals to contribute in a positive way and effectively communicate with and empower one another.

For new managers we add additional training and tools, ensuring that they understand how to engage their direct reports and gain commitment, how to have a coaching style conversation,  and how they want to continue to develop as leaders.

Some of the other topics that may be included with the above training include mindset, making changes, goal setting, self-care, success, and so on.  Please contact Jen today for a confidential conversation to discuss how best to meet your organization’s needs and goals.

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